Orders typically take a day to process before they ship and then ship within 3 days. During Holidays processing times may take up to 5 days. You will receive an email confirmation from us with a tracking number for your order, when it ships.
All international orders come with international free tracked shipping.
Most items will be with you in 5-10 business days. In exceptional circumstances it can take up to 20+ business days during periods of exceptionally high demand. However, please expect an average of 10 business days or less.
Orders may be sent in multiple separate packages to allow our products to get to you quicker.
Although unlikely, it is possible that items can be lost/damaged during shipping. Unfortunately these things happen through no fault of our own but if you contact our support we will replace the item free of charge as we are covered to do so.
You are responsible for inputting your address correctly in full English - we will not be held responsible if you have not correctly done this.